Some frequently asked questions about IT
We can advise you on this. An important consideration is, for example, whether you have agreed a fixed delivery date (strict deadline).
Yes, when drawing up an SLA we provide an analysis of what you can offer your customer in terms of availability, maintenance, and service. We also check that you do not make any promises that you cannot keep or that lead to unnecessary risks.
That depends on the agreements made. We have a great deal of experience with such issues and can advise you on the legal options available to you in such a case. We also have extensive experience in conducting proceedings (both in court and at arbitration institutions) on these kinds of issues in case parties cannot reach a settlement among themselves.
ou cannot find the answer to your question here? Please feel free contact us.